The City completed the Reverse Osmosis (RO) Water treatment Facility in 1998. The treatment of removing salt from our water wells to produce potable drinking water to our customers and surrounding neighbors has been a very successful endeavor. We are the first facility in our State and surrounding region to do this for our customers.
In the Administrative office, which is located at 830 Canning House Lane, we handle all communications that our customers might have. Donna Roth handles questions about meters, water consumption, water pressure and anything related to water meters.
Please call 609-884-9538 for all questions about water/sewer bills. The City of Cape May has over 4,100 water accounts. Water and sewer payments are paid at the tax office.
Joe Mendo is responsible for the day-to-day operations of the RO plant. Joe also handles water quality questions our customers might have. Our Water Distribution, Metering and Sewer Collection has a crew of four (4) employees.
*A payment drop box is located next to the side entrance of City Hall.
Due to the drier than usual weather, DEP has declared a statewide drought watch for New Jersey.
During a drought watch, residents are asked to voluntarily conserve water to lessen the stress on our water systems.
For more water conservation tips, visit dep.nj.gov/conserve-water/